Sales Training, Sales Management Training, and Customer Service Training and Consulting - Normand & Associates Logo


U.S. (800) 416-7578
Outside U.S. (904) 781-2392

Making all the right conneXions for increased close ratios and revenue

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ConneXion Selling logo - 1-call close selling environment sales training

Designed for 1-call close selling environments including route sales, retail sales, and tele-sales, participants learn an easy-to-apply process for condensing the sales cycle into a single presentation and closing more business by connecting customized benefits to established prospect priorities.

Sales manager talking to sales training consultant.

ConneX ion Selling© training has proven highly successful in increasing close ratios, margins, and revenue per sale in a wide variety of 1-call close selling environments in markets worldwide (see Testimonials and Case Histories).

Our manager training and support programs are the backbone of every Normand & Associates training project. Our research and years of experience have proven that well trained and effectively supported managers are a major factor in achieving the greatest bottom line results possible. Customized training programs for managers and 24/7 support availability from Normand & Associates help to insure a rapid and significant payback on your training investment (see Direction & Momentum.)

Our customization process includes researching your products and services, markets, customer base, sales and customer support teams, and your competitive environment – one more reason our training programs typically produce significant bottom line results in a short time frame.

Optional modules within the ConneX ion Selling© program include:

  Research & Planning© The High-Impact Sales Call©
  Time & Territory Management© Handling Objections©
  Creating Instant "Connectivity"© Negotiating to Win-Win©
  Repositioning the Competition© The Art of the Close©
  Avoiding Lost Sales Patterns© Selling Intangibles©
  Probing Methodologies© Developing Testimonials©
  Improving Business Writing Skills© Selling Over the Telephone©


Our post-training support is custom designed to meet your specific requirements and may include 24-hour accessibility via phone or internet, working in the field with sales personnel and other on-site consultations.

If you already have training in-place and just need some specialized training modules, we will customize the new modules so that they seamlessly connect to your current training program(s).
 


 

Normand & Associates  -  P.O. Box 37767  -  Jacksonville, FL 32236
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Sales Management Training, Consulting, Reinforcement, Customer Service